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Account & Profile
Manage your profile, password, and 2FA.
Articles
12 shown2 min
Setting up two-factor authentication
Add an extra layer of security to keep your account safe.
Lost access to your two-factor authentication
Three ways back into your account if you can’t get a code from your authenticator app.
Verifying high-risk actions
Why some changes ask you to re-verify, what counts as high-risk, and how the quick check keeps your account safe.
Why your account locked after failed sign-ins
Too many wrong passwords temporarily locks your account. Here’s how the lockout works and how to get back in.
Change your email
Update the email you sign in with from Settings, then confirm it with the code we send to your new address.
Close, pause, or reactivate your account
The difference between pausing (a temporary, fully reversible break) and closing (a permanent deletion) your account — and exactly how to come back.
Change your username or display name
Update your username or how your name shows across the site — with a note on the once-a-year username limit.
Signing in with a passkey
What a passkey is, how to add one, and how to sign in with your fingerprint, face, or screen lock instead of a password.
Downloading a copy of your data
Request a portable archive of everything you've created on GS Poetry — poems, photos, comments, and messages — and download it when it's ready.
Contacting support
How to reach the GS Poetry team, the issue types you can pick, and roughly how fast we reply.
Email notification preferences
Choose how often each notification type emails you, and how to unsubscribe in one click.