What we fixed and what we're working on at GS Poetry
When you tell us something is broken or awkward, it lands here once we have fixed it. Newest first, with the date it reached the site. If you reported it, you should be able to find it.
Something still not right? Send us a note and we will write back.
• September 12, 2026
Nobody wrote in about either of these. They are the kind of thing you notice for half a second, put down to your own connection, and never mention.
What we fixed
The home page stops redrawing itself just after it loads. It would finish arriving, then visibly do the whole thing over again, so what you had started reading moved under you. It happened most often in the evening, which is when most of you are here. It settles once now.
Your picture no longer shows as the default one first. Some of you had the plain gray picture sitting in the corner of every page for a moment before your own turned up, and on some accounts the cover image did the same. Nothing was ever wrong with what you uploaded, and there was nothing you needed to upload again.
• September 4, 2026
Being told you had a message and then not being able to open it was a broken link in the notification, not anything wrong with your account.
What we fixed
Opening a new-message notification now takes you to the message. It used to land on a page saying that page does not exist, so you knew somebody had written to you and had no way to get to what they said. It opens the conversation now. The notifications already waiting for you work too, not only the ones that arrive from here on.
The link in the email we send about a new message goes to the same place, so that one takes you to the message now as well.
If you paused your account, the sign-in screen could tell you that we could not find it. Nothing was missing. Your account was paused, sitting exactly as you left it, and the message says that now and tells you that signing in again brings it back.
• September 2, 2026
Someone wrote in to say they got locked out after what felt like two or three wrong passwords, and could not reset their password to get back in. They were right on both counts, and the reason turned out to be worth fixing properly rather than just explaining.
What we fixed
Wrong password tries now expire. They used to be permanent: the count only went back to zero when you signed in successfully, so a couple of fumbles months ago sat on your account forever and the next two mistakes locked you out. Now, if you go 2 hours without a failed sign-in, the count resets on its own. Old mistakes cannot pile up on you any more.
You also get more room before a lock. It takes 10 wrong passwords now rather than 5.
When your account does lock, the message stops telling you to contact support. Writing in did not get anyone back in any faster: the lock runs on a timer and clears itself. It now says what is actually happening instead.
It also tells you that resetting your password will not work until the lock lifts. That is the part that catches people. You get locked out, you go to reset your password to get back in, and the reset is locked too. Nothing is wrong with your account when that happens, but until now nothing said so.
The help pages and the FAQ have been rewritten to match all of the above.
The forgot-password page no longer announces that an email address is not registered here. It used to say so out loud, which meant anybody could have typed in your address to check whether you are a member. Now it just moves you along to the next step.
• August 31, 2026
Three days ago we told you we could not count how many people a boost had reached, and that we would leave it blank rather than make a number up. This is that blank filled in, and somewhere to go and look at it.
What we fixed
A boost now tells you what it did. Open one of your boosted poems and you can see how many times it was put in front of someone, how many separate readers that was, how often the average reader saw it, how many of them opened the poem, and what share of the showings that works out to. It costs nothing to see. Boosting is what you paid for, so how it went is not something we are going to sell back to you.
We only count a showing when at least half the poem card sat on someone's screen for a full second. Flying past it in a scroll does not count. That gives you a smaller number than the one we could have shown you, and it is the one that is actually true, which matters more on something you spent credits on.
You can find your own boosts now, without hunting. Your stream is built out of the poets you follow, and nobody follows themselves, so until now you could pay for a boost and then have no way to scroll to it and check it was running. There is a view of just your own live boosts, so you can see it is out there.
Boosted has its own place on both Discover pages. Boosted Poems sits second on Discover Poems, and Boosted Poets sits second on Discover Poets, so paid poems are somewhere you can go and look on purpose instead of only meeting them by chance in the stream. Everything that was already true stays true: poems that got there on their own come first, and no amount of credits moves a poem into Trending.
Those tabs filter and sort like every other tab. One thing you will not find is Most Saved or Most Shared, and that is on purpose: we do not have those counts for a single poem yet, so an option pretending to sort by them would just be shuffling your poems around.
There is no way to sort poets by who has boosted the most, and there never will be. That would be a list of who spent the most money wearing the clothes of a list of who is worth reading. You can sort by who is being read, which is earned.
How many days your boost has left is yours and nobody else's. Readers still see that a poem is Boosted, which they should, but the clock on it is only your business.
If you are a GS Pro member, there is a Boost Performance page in your stats that lines all your boosts up side by side, finished ones included, so you can see which were actually worth the credits. That comparison is the members' part; how any one boost is doing stays free for everybody. If you are not a member you can see what the page looks like rather than finding out it exists by being refused.
Your recordings come with you now. When you ask for a copy of everything you have made here, your SoulCast recordings are in it. They were not before. You get one audio file per poem you recorded, named so your player will actually open it, listed alongside the poems they belong to. If anything is too large to fit in one download we name it and tell you why, rather than quietly leaving it out.
You can go looking for readings. There is a SoulCast tab on Discover Poems now, and a page at soulcast we can point people to who have never heard one. The tab is ordered by when the reading was recorded, not when the poem was written, so a poem you wrote years ago and read aloud this morning turns up at the top where it belongs, instead of being buried under everything new.
We had one thing wrong on the SoulCast page and it is corrected. It said recording was part of being a member, which was not true: recording is part of GS Pro. Listening never costs anything and never will, and that part was always right. It matters more now that there is a page strangers can land on, where nothing else would have set them straight.
What we’re looking at
The two new Boosted tabs on the phone app. They are on the website today and not in the app yet.
• August 28, 2026
Yesterday we gave you two things to buy and two words for them. That was a day old and already confusing, so today there is one, it is called boosting, and it is open to everybody.
What we fixed
There is one name for paying to be read and it is boosting. Yesterday you could boost a poem or promote a poem, they were different prices behind different doors, and telling them apart was work nobody should have to do. Promoting is gone as a separate thing. Whatever you bought before still runs for exactly as long as you paid for, in the same places, and it is marked Boosted now like everything else. Nothing was canceled, shortened or refunded.
Boosting is for every poet, not just GS Pro members. It was never really a members-only thing, it just read like one, and now the only thing standing between you and a boost is having the credits.
You no longer have to highlight a poem before you can boost it. That rule cost you one of your few highlight slots to unlock something you were paying for anyway, which is backwards. Any public poem of yours can be boosted now, and highlighting stays free and stays yours to use on whatever you actually want at the top of your profile.
Older work has a cheaper way back into the light. A poem at least a month old can go into the boosted slots for two days for 15 credits, which is small enough to be worth doing with credits you earned rather than credits you bought. The seven-day boost is unchanged at 50.
If you chose to show your birthday, your profile stopped opening for everybody else. The piece that shows other people your month and day while keeping your year to yourself was the piece that broke, so anyone who came to read you got a page that never finished loading. You had no way of noticing: your own profile looked completely normal to you the whole time, because your year is only ever hidden from other people, never from you. It works again, and your birthday still shows exactly the way you set it, month and day, no year.