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Privacy Policy

We know your privacy on the internet is extremely important to you. Since GS Poetry gathers certain personal information about registered users, we want to ensure that you fully understand the terms and conditions surrounding the use of the information collected. GS Poetry reserves the right to revise this policy at any time without notification to you, so please read it often in connection with your use of the GS Poetry web site.

Our Pledge to You

We know that you care how information about you is used and shared. GS Poetry will not share your e-mail address or other identifiable information with any third-party company (no external spam). GS Poetry will protect your information through the use of secure, encrypted databases.

Personally Identifiable Information

GS Poetry collects the personally identifiable information that you submit on the registration and user profile forms to permit you access to certain content on the site.

Generally, the information GS Poetry collects help us to communicate with you regarding the status of your poetry submissions, any issues that may need to be resolved or to answer any other types of questions. For instance, we use your e-mail address to provide you with an e-mail confirmation of your registration or poetry submission.

We will not share your personally-identifiable information with any entity, except with the proper local, state or federal authorities when necessary to comply with local, state and federal laws (i.e. answering subpoenas).

We do require that all users who register on the platform enter their date of birth. This is solely for legal reasons and compliance. We do not allow anyone under the age of 13 to become a registered user of the site. By default, date of birth information is not publicly displayed. If a user chooses to publicly display their birthday, only the month and day will display, not the year of birth. We do not knowingly collect information from minors under the age of 13.

How We Use Your Information

We may also automatically collect certain non-personal information, such as your IP address, browser type, device information, pages visited, and time spent on the site, typically through cookies and analytics tools.

We use the information we collect to:

  • Respond to inquiries and submissions
  • Send newsletters or updates you've requested
  • Improve our website and user experience
  • Comply with legal obligations

We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who help us operate the site (e.g., email platforms, hosting providers), who are obligated to keep it confidential.

Requests from Public Authorities & Law Enforcement

Governments, courts, regulators, and law-enforcement agencies sometimes ask online services to disclose information about their users. This section explains how GS Poetry handles those requests. It expands on our statement above that we will share personally-identifiable information with the proper authorities when necessary to comply with the law.

  1. We require valid legal process. We disclose user information to a public authority only where we are legally required to, or are permitted to and believe in good faith that we should. Except in the emergency situations described below, we require an appropriate and valid legal instrument — such as a subpoena, court order, search warrant, or an equivalent lawful demand under applicable law — before we will disclose personal information. We review each request to confirm it is legally valid, that it comes from the authority it claims to, and that it is not overbroad. Where a request is unclear, overly broad, or does not follow proper legal process, we may object to it, ask that it be narrowed, or decline to produce information beyond what the law requires.
  2. We try to notify you. Where we are legally permitted to do so, it is our policy to make reasonable efforts to notify you before we disclose your information in response to a request from a public authority, so that you have an opportunity to challenge the request. We will not provide notice where we are legally prohibited from doing so (for example, under a court-ordered gag or non-disclosure requirement), where the request relates to an emergency involving a risk of death or serious physical harm, or where we believe in good faith that notice would be counterproductive or would create a risk to safety, to a child, or to the integrity of an investigation.
  3. How authorities should contact us. Law-enforcement and other governmental requests, and legal process directed to GS Poetry, should be sent to support@gspoetry.com. To help us respond, requests should identify the requesting agency and official, the legal authority for the request, the specific user account(s) and information sought, and a valid return contact. We are a United States–based service; requests should account for that. Sending a request to this address does not by itself obligate us to disclose anything — each request is assessed as described above.
  4. Requests from outside the United States. As a U.S.-based service, we generally respond to formal legal process issued under United States law. We are not obligated to act on a demand from a foreign authority merely because it is issued in that authority's own country. Foreign authorities seeking user information are generally expected to proceed through recognized channels of international legal cooperation — such as a mutual legal assistance treaty (MLAT), letter rogatory, or another lawful mechanism that results in valid U.S. legal process — except where we are otherwise legally required to respond, or choose to respond voluntarily in the emergency situations described below. If you are a user located outside the United States, applicable data-protection laws in your region may give you additional rights; contact us and we will work to honor them.
  5. Emergency requests. In an emergency involving a risk of death or serious physical injury to any person, we may voluntarily disclose the limited information we reasonably believe is necessary to prevent that harm — including to law enforcement — without the legal process described above and without prior notice to you.
  6. Minimizing what we share. When we do respond to a lawful request, we aim to disclose only the specific information we are required to disclose, rather than a user's entire account or history. We keep an internal record of the government and law-enforcement requests we receive and how we responded.
  7. Transparency. Subject to legal restrictions, we intend to publish periodic transparency information summarizing the volume of government and law-enforcement requests we receive and how many we act on, and we will update this policy as that practice develops. We will never publish information that we are legally prohibited from disclosing.

Password Recommendations

We recommend that you choose a password that will not be easily guessed by others. It is recommended that you use a separate password for every site to which you are a member. This is a form of damage control. In case the security of one site is compromised, your other accounts are still protected. If you forget your password, you can reset it.

Use of Automatic Information and Cookies

Our site may use cookies to enhance your experience. You can adjust your browser settings to refuse cookies, though some features may not function properly.

Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your web browser to enable GS Poetry to recognize your browser and to provide features that recognize your account as logged on and other site features. Further, to help us tailor the site to the needs and interests of users, or for other purposes, we may gather aggregate, non-personally identifiable information via cookies. Examples include the type of Internet browser visitors are using, the frequency of visits to GS Poetry and which pages visitors viewed. GS Poetry also uses cookies for voting in the polls and the poetry rating system. The use of cookies is standard on the Internet and many major web sites use them. Cookies stored on your computer that are designated for gspoetry.com use cannot be retrieved by other web sites.

Minors on GS Poetry

Children under thirteen (13) years of age are not allowed to register on the site. We do strive to comply with the Children's Online Privacy Protection Act (COPPA). If you are the parent of a child under the age of thirteen (13) who has created an account using a false birth date, please notify our support center and we will immediately cancel your child's account and delete all materials associated with your child's account from the site and our database. Anyone legally under the age of thirteen (13) who registers on the site is violating our Terms of Use. GS Poetry is not liable for any actions taken by a violator of our age requirement. For more information about COPPA, visit the Federal Trade Commission's web site.

Updating or Deleting Your Information

Closing your account removes your access from the website and its features. Closing your account does not remove your poems from our website or database. If you would like your poems scrubbed from our databases, please contact our support team. All requests will be processed within 45 days. For step-by-step instructions, see our Data Deletion page.

Your Privacy Rights

Depending on where you live (for example, if you are a California resident under the CCPA/CPRA), you have rights over the personal information we hold about you. We honor these requests regardless of your location:

  • Know & access: request a copy of the personal information we hold about you.
  • Delete: request that we delete your account and personal information.
  • Correct: ask us to fix inaccurate personal information.
  • Portability: receive your information in a portable format.
  • Opt out of sale/sharing: we do not sell or share your personal information, so there is nothing to opt out of.

You can exercise most of these rights yourself in Settings → Account, which lets you close your account and export your data (both protected by a security check). To make any other request, or if you prefer we handle it for you, email us at support@gspoetry.com or contact our support team. We will respond within the timeframe the law requires and will not discriminate against you for exercising these rights. You may authorize someone to make a request on your behalf.

Authentication & Service Providers

We use trusted third-party providers to operate parts of the service. These providers process limited personal data on our behalf and are contractually obligated to protect it:

  • Clerk: our authentication provider. Clerk processes your email address, password (which it stores in hashed form, we never see or store your plaintext password), sign-in sessions and devices, two-factor settings, and, if you choose to add one, your phone number for SMS-based two-factor codes. Clerk acts as our sub-processor for identity, session management, and SMS delivery.
  • Social sign-in providers (Google, Facebook, X). If you choose to sign in or sign up with one of these, we receive a limited set of profile details from that provider, typically your name, email address, and profile photo, to create or link your GS Poetry account. We do not receive your password for those accounts, and we don't post anything to them. You can connect or disconnect a social provider at any time in Settings → Account → Security.
  • Resend: delivers our transactional emails (verification codes, password-reset codes, security notices, notifications).
  • Stripe: our payment processor for paid memberships and credit purchases. Your card details go directly to Stripe and are never stored on our servers; we keep only your subscription status and a Stripe customer reference. Payments are subject to Stripe's own terms of service and privacy policy.
  • Amazon Web Services (AWS): stores the files you upload (profile and cover photos, poem images, and audio recordings).
  • Vercel: our hosting provider. Like any web host, it processes the technical data of each request (such as your IP address) to serve the site.
  • Sentry: our error-monitoring service. When something on the site breaks, Sentry may capture technical details of the failure (such as your browser type, IP address, and the page involved) so we can fix it.
  • Upstash: infrastructure we use for rate limiting and caching; it briefly processes technical request data (such as IP-derived keys) to protect the site from abuse.

Phone numbers and SMS. Adding a phone number is optional and is used only as a second factor at sign-in if you turn on SMS two-factor. Your email address, not your phone, is your primary login. SMS two-factor is available in the United States and Canada. Standard message and data rates from your carrier may apply. See our Terms of Service for SMS consent details.

Security

We understand that many people are concerned about security on the Internet. The security of the information that you provide to us is also very important to us. To prevent unauthorized disclosure, maintain data accuracy and ensure the correct use of information, we have in place reasonable physical, electronic and managerial procedures to safeguard and secure any information we collect online. Purchases are processed by Stripe; your payment details are entered on Stripe-hosted forms and are subject to Stripe's terms of use and privacy policy. In the event that the security system is breached, we will attempt to notify members as soon as possible.

Links to External Sites

We do not have any control over the privacy practices of any external websites linked from GS Poetry (including links posted by other members). Therefore, you should review those sites' privacy policies separately from GS Poetry's before providing them any information.

Analytics

We use Umami, a privacy-friendly self-hosted analytics tool, to understand how visitors use the site. Umami does not use cookies or any client-side storage. Visitor identity is computed server-side as an anonymized hash of IP address, user agent, and a daily-rotating salt, meaning the same visitor cannot be re-identified across days, and the underlying IP is never stored as personal data.

We collect aggregate, non-personally-identifying metrics like pages visited, referring sites, browser type, country (no city-level), screen size, and time on page. Because Umami is self-hosted, this data lives only in our own database, it is never shared with Google, Meta, or any third-party analytics provider.

Because no cookies or device storage are involved and no personal data is retained, this analytics is treated as exempt from cookie/ePrivacy consent requirements under most reasonable EU/UK readings. You will still see a usage notice via our cookie banner, which covers other site features.

Policy Changes

We reserve the right to change our privacy policies at any time, except as may be prohibited by law. Use of our websites or services or the purchase of products after posted changes means that you consent to the privacy policies as changed.

Last updated April 24, 2026
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