Commonly Asked Questions
Got questions? We've got answers.
Search across every topic or pick a category below to find exactly what you need.
Browse by Topic
Jump straight to the answers that match what you're looking for.
Getting Started
New to GS Poetry? Start here.
52 questions
Account & Profile
Manage your profile, password, and 2FA.
49 questions
Posting Poems
Drafts, publishing, formatting, tags.
102 questions
Community
Comments, follows, mentions, etiquette.
51 questions
Privacy & Safety
Block, mute, report, content controls.
54 questions
Billing & Plans
GS Pro plans, your free week, payments, and managing your subscription.
49 questions
Popular Questions
The questions people ask most — answered in one click.
Go to the Sign Up page and enter your email and a password, or use Google, Facebook or X. We'll email you a 6-digit code. Enter it on the Verify Your Email screen to finish creating your account. You pick your username in the welcome steps right after.
On the sign-in page, click "Reset it now" (next to "Forgot password?"), enter your email, and enter the code we email you to set a new one. Full walkthrough: Reset your password →
Yes. Open the poem from My Poems, click the pencil (Edit Poem), make your changes, and click Publish Now to save them live. You can change anything — text, title, categories, banner, or visibility — or send the poem back to drafts while you rework it. More on editing a published poem →
GS Pro is $9/month, or $84/year — which works out to $7/month and saves you 22% versus paying monthly. It's a single paid tier; you just choose monthly or annual billing. Full guide: GS Pro plans and pricing →
Better: every new account starts with a free week of GS Pro automatically — 7 days, every feature unlocked, no card needed. When it ends you simply move to the free plan. Full guide: Your free week →
Go to Settings → GS Pro and click "Cancel Renewal." Your GS Pro features stay active until the end of the period you already paid for — canceling is never immediate, so you use the full time you bought. Full guide: Canceling or resuming GS Pro →
Go to Settings → Privacy, scroll to More Privacy Controls, and flip the Hide Online Status switch. That one switch is free for every account and turns off your green dot and last-seen caption for everyone at once. Full walkthrough: Hiding your online status →
On any poem, comment, or profile, open the menu, choose "Report," pick a reason, and submit — our team typically reviews within 48 hours. Full walkthrough: Block, mute, or report a user →
Can't find what you're looking for?
Our support team usually responds within 24 hours.