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Support/Account & Profile/Downloading a copy of your data
Account & Profile

Downloading a copy of your data

Request a portable archive of everything you've created on GS Poetry — poems, photos, comments, and messages — and download it when it's ready.

3 min read

Reviewed regularly to match the current app.

Overview

You can take a full copy of everything you’ve created on GS Poetry with you at any time. From your account settings you request an export, we assemble it into a single downloadable archive, and we email you the moment it’s ready. Your work is always yours — this just puts a portable copy in your hands.

What’s included

The archive gathers the things you’ve made across the site into one file:

  • Every poem you’ve published, plus your drafts.
  • Your photos.
  • Your comments.
  • Your messages.

How to request your export

  1. Go to Settings → My Account and open the Manage Account tab.
  2. Expand the Data Portability section and click Download My Data.
  3. Because this is a sensitive action, we’ll first ask you to confirm it’s really you — a quick code or your password.
  4. We start preparing your archive. This can take a few minutes, and you’re free to leave the page — we’ll email you when it’s ready.

Downloading it when it’s ready

Once your archive is assembled, the Data Portability section shows a Your archive is ready card with a Download Archive button. Click it and your archive opens in a new tab to save to your device. For your security the download link is short-lived and freshly generated each time you click, so if a link ever expires just return to this section and download again.

One export a day

After a successful export you can’t create another download link for 24 hours. The card shows the exact date and time your link expires, so you know when you can request a fresh one. If an export ever fails, you can simply try again — only a completed export starts the 24-hour wait.

Where to go next

To manage your email, password, or username, head back to Settings → My Account. Thinking about leaving? See Close, pause, or reactivate your account first — you can grab your archive before you go. Still need a hand? Contact support and we’ll help.

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Related

•Reset your password•Setting up two-factor authentication•Lost access to your two-factor authentication•Verifying high-risk actions
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