Signing in to your account
How to sign in with your email and password, enter a two-factor code if you use one, and fix common snags.
Reviewed regularly to match the current app.
Overview
Signing in to GS Poetry takes the email and password you used when you created your account. If you turned on two-factor authentication, you’ll add one short code to finish. This guide walks through a normal sign-in and the handful of things that can trip you up along the way.
Sign in with your email and password
Head to the Sign In page, type the email address you signed up with, enter your password, and click Sign In. That’s the whole flow for most people. A couple of small helpers on that screen:
- Use the eye icon in the password box to reveal what you’ve typed if you want to double-check it before submitting.
- Forgot password? Reset it now. sits right under the fields. Click Reset it now to start a reset.
Signing in with a social account
If you first joined using a social account (Google, Facebook, or X), keep using that same button to sign back in. Pick the provider you started with and it signs you straight in. You won’t have a GS Poetry password unless you add one: go to Settings → My Account, open the Security tab, expand Change Password and click Set password. After that you can sign in either way.
Signing in with a passkey
If you added a passkey in Settings → My Account, click Sign in with a passkey under the social sign-in buttons. Confirm with your fingerprint, face, or screen lock and you’re in. There’s no password to type. See Signing in with a passkey.
If you use two-factor authentication
Accounts with two-factor authentication turned on get one extra step after the password: a two-step verification screen asking for a short code. Enter the 6-digit code from your authenticator app — or, if you set those up, a code we text or email you — and click Verify. Choose Use a different method to switch between them, or fall back to one of your single-use backup codes. Setting this up for the first time is covered in Setting up two-factor authentication.
If you can’t get in
- Forgot your password — click Reset it now (next to “Forgot password?”) on the sign-in page, enter your email, then type the code we email you to set a new one. Full steps: Resetting your password.
- “Invalid email or password” — for your security we show the same neutral message whether the email isn’t registered or the password was wrong, so no one can probe the form for accounts. Check for typos, the right email, and Caps Lock, then try again — or reset your password if you’re unsure of it.
- Your two-factor code didn’t arrive or won’t work — give a texted or emailed code a moment, check spam for an emailed one, and make sure your authenticator app’s time is in sync. If your app and backup codes are both gone, follow Lost access to your two-factor authentication rather than guessing.
- You’re locked out after several tries. After 10 failed sign-ins GS Poetry locks the account for 30 minutes, then unlocks on its own; retrying sooner won’t help, and resetting your password won’t work until the lock lifts either. Wrong tries expire on their own after 2 hours. See Why your account locked after failed sign-ins.
- You just changed your email — sign in with the new address once it’s verified. Walkthrough: Changing your email.
Where to go next
New here and still finishing setup? See Verifying your email address. If none of the above gets you back in, Contact support and we’ll help you recover your account.